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Tri-County Covid-19 Response

In response to recent concerns about the Coronavirus (COVID-19) in Rhode Island, Tri-County Health Centers will no longer accept walk-in appointments

Each patient will be called and screened prior to any in-person visit.  When possible, patients will be scheduled for telephone visits with medical or behavioral health providers.  After screening, if you need an in-person appointment at the health center, we ask that you avoid taking anyone with you to your appointment whenever possible.  All prenatal appointments, and immunization appointments for children up to age 11 will be scheduled for an in-person visit.  For the safety of our patients, Tri-County Health Centers have updated our sanitation, distancing, and safety procedures to minimize the spread of COVID-19.  

If you are experiencing fever, cough, shortness of breath, or flu like symptoms, please stay home.  Our providers and nurses can provide medical advice over the phone. Contact us at 401-519-1940. 

 

Dental & Oral Health providers are available for dental matters.  If you are experiencing a dental concern, please contact us at 401-519-1940 to speak with a dental provider. In-person dental appointments are being accepted.

Tri-County Community Action Agency is committed to the health and safety of our patients, clients, employees and those in the community.  As part of our Emergency Management Plan, we have procedures and protocols in place in the event of a pandemic and/or influenza outbreak.  Due to the seriousness of Covid-19, we are constantly monitoring the situation and taking guidance and directive from the State of Rhode Island, Department of Health and CDC in how we respond.  This may vary within the Agency’s Departments and Programs.  We will modify and update our protocols accordingly when new information is released.  Any visitor to a Tri-County office will be required to wear a mask, and to complete a health screening prior to entering the building.

For all other Agency services, please continue to CALL US BEFORE YOU COME IN to help reduce exposure.  Contact us at 401-351-2750 for up-to-date information.

Food Bank and Emergency Services – North Providence 401-519-1913, North Kingstown 401-515-2432, Westerly 401-604-0098

Closed to walk-ins.  If you are in need of food, or emergency assistance including heating assistance, please contact our offices at the numbers below.  Staff are available to provide information by phone about picking up food, or accessing other services.

North Providence – 401-519-1914

North Kingstown – 401-515-2432

Westerly – 401-604-0098

Weatherization and Appliance Management Program (AMP) – North Providence 401-519-1913, North Kingstown 401-515-2432, Westerly 401-604-0098.

Home visits have been canceled.  Clients will be contacted to reschedule home visits as soon as we are able, following guidance from the RI Department of Health and the Governor’s Office.  Please contact us with any questions or concerns, at 401-519-1960.

Head Start and Early Head Start -401-519-1979

Head Start classrooms are scheduled to re-open in September, 2020 with new guidelines for classroom size, sanitation and health screenings upon entering the classrooms.  Please contact the Head Start office directly for specific information about health screenings.  

Joyful Learning Child Academy -401-789-2244

Following guidance from Governor Raimondo, Joyful Learning is closed.  We will provide updates for Joyful learning families as information becomes available.

Employment & Education – 401-519-1909

Students currently enrolled in the Tri-County GED program have been supplies with Chrome Books so that they may continue their classes virtually.  In person classes are closed at this time.  Many other Employment & Training programs, including Financial Literacy, Work Readiness, Career Exploration and Post-Secondary Transition are utilizing virtual learning resources, such as Google Classroom to continue programs with distance learning.  We will continue to provide virtual learning experiences and resources into the fall.

Women, Infants & Children (WIC) Nutrition Program – 401-519-1932

The Tri-County WIC program will remain open and operating according to normal business hours, however, we will not offer in person client appointments.  All appointments and re-certifications will be conducted over the phone and most checks for supplemental foods will be mailed to clients.

Senior & Disabled Adult Services – 401-349-5670

We are working telephonically only for clients per OHA guidelines.  This includes assessments.  All Senior & Disabled Adult programs are open, and referrals for new clients are being taken, however, until we receive all financial documentation for proof of eligibility, we cannot conduct the telephonic visit.

Victim of Crime Advocacy Program (VOCA) for Seniors & Disabled Adults – 401-349-5670

Advocates are available by phone to offer assistance and resources.

VOCA for D/deaf, Hard of Hearing and DeafBlind Program – 401-406-3356

Advocates are available to assist clients via videophone.

State agencies like DHS, and DLT require that you fill out applications online, including TDI, TCI food stamps (SNAP), etc.  Advocates are available to assist with filling out applications via Video Phone.  We are not providing home visits at this time, however, if clients are in need of any resources, referrals, or emotional support, advocates are available.

 

The best way to prevent the spread of Coronavirus is to:

●    Cover your mouth when you cough.  Use your arm so your hand doesn’t spread the illness.

●    Wash your hands and use hand sanitizer often.

●    Stay home when you have a fever and difficulty breathing or have a fever with a bad cough that won’t go away.

●    Limit travel or social gatherings when possible.


As indicated by the Governor, information is rapidly changing and we are working day by day and 
week by week to ensure the safety of all Rhode Islanders.  We are working continuously to ensure we update our protocols accordingly.  

For more information about the Coronavirus, vist https://www.cdc.gov/coronavirus/2019-nCoV/index.html

For information on the Rhode Island response, visit https://health.ri.gov/diseases/ncov2019/