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Tri-County Covid-19 Response

 

 

 

 

 

 

In response to recent concerns about the Coronavirus (COVID-19) in Rhode Island, Tri-County Health Centers will no longer accept walk-in appointmentsEach patient will be called and screened prior to any in-person visit.  When possible, patients will be scheduled for telephone visits with providers.  After screening if you still need an appointment at the health center, we ask that you avoid taking anyone with you to your appointment whenever possible.  All prenatal appointments, and immunization appointments for children up to age 2 will be seen at the 33 Maple Avenue, North Providence location.  

If you are experiencing fever, cough, shortness of breath, or flu like symptoms, please stay home.  Our providers and nurses can provide medical advice over the phone. Contact us at 401-519-1940. 

Following direction from the ADA, the Dental & Oral Health Program will remain closed until further notice.  A medical provider is available by phone for emergencies.  Please contact us at 401-519-1940.

Tri-County Community Action Agency is committed to the health and safety of our patients, clients, employees and those in the community.  As part of our Emergency Management Plan, we have procedures and protocols in place in the event of a pandemic and/or influenza outbreak.  Due to the seriousness of Covid-19, we are constantly monitoring the situation and taking guidance and directive from the State of Rhode Island, Department of Health and CDC in how we respond.  This may vary within the Agency’s Departments and Programs.  We will modify and update our protocols accordingly when new information is released.

If you have traveled outside of the U.S. in the last 14 days or visited any of the hotspots in the United States (example: New York, Washington), are currently experiencing flu like symptoms, or have been recommended for self-quarantine (had direct contact with a confirmed or suspected case of COVID-19) Please do not come to the Health Center.  We can screen you over the phone and provide further instructions. Contact us at 401-519-1940.

For all other Agency services, please continue to CALL US BEFORE YOU COME IN to help reduce exposure.  Contact us at 401-351-2750 for up-to-date information.

 

Please note, the following Tri-County programs have been closed or closed to in-person appointments:

 

Food Bank and Emergency Services – North Providence 401-519-1913, North Kingstown 401-515-2432, Westerly 401-604-0098

Closed to walk-ins.  If you are in need of food, or emergency assistance including heating assistance, please contact our offices at the numbers below.  Staff are available to provide information by phone about picking up food, or accessing other services.

North Providence – 401-519-1914

North Kingstown – 401-515-2432

Westerly – 401-604-0098

Weatherization and Appliance Management Program (AMP) – North Providence 401-519-1913, North Kingstown 401-515-2432, Westerly 401-604-0098.  All home visits have been canceled.  Clients will be contacted to reschedule home visits as soon as we are able, following guidance from the RI Department of Health and the Governor’s Office.  Please contact us with any questions or concerns, at 401-519-1960.

Dental & Oral Health – 401-519-1940

The Dental Department will be closed until further notice.  Medical staff and providers will be available by phone for emergencies.  Contact us at 401-519-1940.

Head Start and Early Head Start -401-519-1979

Following the Rhode Island Public School closures, all Head Start classrooms will be closed starting Monday, March 16 through Friday,  April 3, 2020.  We will provide updates as they become available.

Youth Athletics -401-935-1106

All youth sports programs have been cancelled, effective immediately.  We hope to offer make up games if possible, and will provide new schedules or more information as it  becomes available. 

Joyful Learning Child Academy -401-789-2244

Following guidance from Governor Raimondo, Joyful Learning will be closed beginning Monday, March 16, 2020 until further notice.  We will provide updates for Joyful learning families as information becomes available.

Employment & Education – 401-519-1909Students currently enrolled in the Tri-County GED program have been supplies with Chrome Books so that they may continue their classes virtually.  In person classes are closed at this time.  Many other Employment & Training programs, including Financial Literacy, Work Readiness, Career Exploration and Post-Secondary Transition are utilizing virtual learning resources, such as Google Classroom to continue programs with distance learning.

Women, Infants & Children (WIC) Nutrition Program – 401-519-1932

The Tri-County WIC program will remain open and operating according to normal business hours, however, we will not offer in person client appointments.  All appointments and re-certifications will be conducted over the phone and most checks for supplemental foods will be mailed to clients.

Senior & Disabled Adult Services – 401-349-5670

We are working telephonically only for clients per OHA guidelines.  This includes assessments.  All Senior & Disabled Adult programs are open, and referrals for new clients are being taken, however, until we receive all financial documentation for proof of eligibility, we cannot conduct the telephonic visit.

Victim of Crime Advocacy Program (VOCA) for Seniors & Disabled Adults – 401-349-5670

Advocates are available to accompany clients to local police departments and court.  Court appointments are currently open for restraining orders, arraignments and bail hearings.  Advocates are available by phone to offer assistance and resources.

VOCA for D/deaf, Hard of Hearing and DeafBlind Program – 401-406-3356

Advocates are available to accompany clients to local police departments and court.  Please keep in mind that court is open for restraining orders, arraignments, and bail hearings only.

State agencies like DHS, and DLT require that you fill out applications online, including TDI, TCI food stamps (SNAP), etc.  Advocates are available to assist with filling out applications via Video Phone.  We are not providing home visits at this time, however, if clients are in need of any resources, referrals, or emotional support, advocates are available by phone.

Tax Program – 401-519-1901

The IRS has postponed the tax filing deadline until July 15, 2020.  As a result, Tri-County has suspended all tax appointments.  We will resume appointments once it is safe to do so.  The IRS does provide other free resources including IRS Free File and MyFreeTaxes. You may find more information about those programs here:  https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free . Please contact us with any additional questions.

 

The best way to prevent the spread of Coronavirus is to:

●    Cover your mouth when you cough.  Use your arm so your hand doesn’t spread the illness.

●    Wash your hands and use hand sanitizer often.

●    Stay home when you have a fever and difficulty breathing or have a fever with a bad cough that won’t go away.

●    Limit travel or social gatherings when possible.

     There is little evidence that a mask prevents the illness, and currently the CDC does not recommend the wearing of masks for anyone that is not showing symptoms of illness.


As indicated by the Governor, information is rapidly changing and we are working day by day and 
week by week to ensure the safety of all Rhode Islanders.  We are working continuously to ensure we update our protocols accordingly.  Updates will be provided to our patients and clients as soon as possible.

For more information about the Coronavirus, vist https://www.cdc.gov/coronavirus/2019-nCoV/index.html

For information on the Rhode Island response, visit https://health.ri.gov/diseases/ncov2019/