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Tri-County Covid-19 Response - TriCounty
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401-351-2750

Tri-County Covid-19 Response

We remain committed tot he health and safety of our clients, patients and our staff.  Social distancing guidelines and facial covering instructions will be updated following recommendations from the Rhode Island Department of Health.

Tri-County Health Center – Employee Vaccination

Health Center staff are encouraged to receive vaccination against COVID-19.  As of 08/31/21, 91% of our staff are fully vaccinated, or 94 of 103 staff members. An additional 5 staff members are partially vaccinated (5%).

Each Health Center patient will be called and screened prior to in-person visit.  Telehealth visits are available for those who prefer, unless the medical provider feels as though telehealth is not appropriate to adequately treat the patient.   We ask that you avoid taking anyone with you to your appointment whenever possible.  All prenatal appointments, and immunization appointments for children up to age 11 will be scheduled for an in-person visit.  For the safety of our patients, Tri-County Health Centers have updated our sanitation, distancing, and safety procedures to minimize the spread of COVID-19.  

If you are experiencing fever, cough, shortness of breath, or flu like symptoms, please stay home.  Our providers and nurses can provide medical advice over the phone. Contact us at 401-519-1940. 

Dental & Oral Health providers are available for in-person appointments.  If you are experiencing a dental concern, please contact us at 401-519-1940 to speak with a dental provider. 

Tri-County Community Action Agency is committed to the health and safety of our patients, clients, employees and those in the community.  As part of our Emergency Management Plan, we have procedures and protocols in place in the event of a pandemic and/or influenza outbreak.  Due to the seriousness of Covid-19, we are constantly monitoring the situation and taking guidance and directive from the State of Rhode Island, Department of Health and CDC in how we respond.  This may vary within the Agency’s Departments and Programs.  We will modify and update our protocols accordingly when new information is released.  Any visitor to a Tri-County office will be required to wear a mask.

Food Bank and Emergency Services – North Providence 401-519-1913, North Kingstown 401-515-2432, Westerly 401-604-0098

If you are in need of food, or emergency assistance including heating assistance, please contact our offices at the numbers below.  Staff are available to provide information by phone about picking up food, or accessing other services.

North Providence – 401-519-1914

North Kingstown – 401-515-2432

Westerly – 401-604-0098

Head Start and Early Head Start -401-519-1979

Head Start classrooms are open with new guidelines for classroom size, sanitation and health screenings upon entering the classrooms.  Please contact the Head Start office directly for specific information about health screenings.  

Joyful Learning Child Academy -401-789-2244

The Joyful Learning Child Academy classrooms are open with new guidelines for classroom size, sanitation and health screenings upon entering the classrooms.  Please contact Joyful Learning for more information about the program, or new COVID-19 guidelines.

Employment, Training & Education – 401-519-1909

Students currently enrolled in the Tri-County GED program have been supplied with Chrome Books so that they may continue their classes virtually.   Many other Employment & Training programs, including Financial Literacy, Work Readiness, Career Exploration and Post-Secondary Transition are utilizing virtual learning resources, such as Google Classroom to continue programs with distance learning.  We will continue to provide virtual learning experiences and resources until further notice.

Women, Infants & Children (WIC) Nutrition Program – 401-519-1932

The Tri-County WIC program will remain open and operating according to normal business hours, however, we will not offer in person client appointments.  All appointments and re-certifications will be conducted over the phone and most checks for supplemental foods will be mailed to clients.

Senior & Disabled Adult Services – 401-349-5670

We are working telephonically only for clients per OHA guidelines.  This includes assessments.  All Senior & Disabled Adult programs are open, and referrals for new clients are being taken, however, until we receive all financial documentation for proof of eligibility, we cannot conduct the telephonic visit.

Victim of Crime Advocacy Program (VOCA) for Seniors & Disabled Adults – 401-349-5670

Advocates are available by phone to offer assistance and resources.

VOCA for D/deaf, Hard of Hearing and DeafBlind Program – 401-406-3356

Advocates are available to assist clients via videophone.

State agencies like DHS, and DLT require that you fill out applications online, including TDI, TCI food stamps (SNAP), etc.  Advocates are available to assist with filling out applications via Video Phone.  We are not providing home visits at this time, however, if clients are in need of any resources, referrals, or emotional support, advocates are available.

The best way to prevent the spread of Coronavirus is to:

●    Cover your mouth when you cough.  Use your arm so your hand doesn’t spread the illness.

●    Wash your hands and use hand sanitizer often.

●    Stay home when you have a fever and difficulty breathing or have a fever with a bad cough that won’t go away.

●    Limit travel or social gatherings when possible.


As indicated by the Governor, information is rapidly changing and we are working day by day and 
week by week to ensure the safety of all Rhode Islanders.  We are working continuously to ensure we update our protocols accordingly.  

For more information about the Coronavirus, vist https://www.cdc.gov/coronavirus/2019-nCoV/index.html

For information on the Rhode Island response, visit https://health.ri.gov/diseases/ncov2019/